10 I’m not satisfied with the translation. What should I do now?
If you notice an issue with the quality of your given work, please contact us and we will put things right. Please refer to our Terms & Conditions if you …
Archives: FAQs
9 Will my information be secure if I place an order?
Absolutely, your data is completely secure. We can either sign your Nondisclosure Agreement (NDA) or offer one for you to sign.
8 How can I pay?
We require an upfront payment from first-time clients. Long-term businesses can apply for our invoicing plan, which has a net payment period of 15 calendar days.
7 Is there a minimum charge?
We have a minimum cost of HKD 800 (USD 100) for each project, regardless of size.
6 Is there a rush fee?
A rush fee will be specified in our quote for big and urgent works, as well as jobs that must be completed on weekends or holidays.
5 Who’s translating the documents?
Our translators reside on all seven continents! To provide the finest service possible, we carefully choose and screen our translators. Our translation community responds promptly to new tasks, ensuring that …
4 Can you maintain the layout of my page or design the same?
Absolutely, we can leave your page design essentially the same, which means we can provide you with basic DTP services for free. If you require us to manage particularly complex …
3 What file types can you handle?
We accept files in a variety of formats, including Microsoft Word, Excel, and Powerpoint, PDF, Adobe design files, HTML, and others.
2 How long does it take to do my project?
When you request a quotation from us, you can specify a precise deadline, or we will provide you with an anticipated schedule in our quote for your consideration.
1 What is your pricing?
The actual quote might vary subject to a variety of factors such as word count, urgency, topic matter, style, purpose of usage, and file types. Please contact us for a …